Ellana Mineral Cosmetics
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Welcome to Ellana Minerals Cosmetics!
We're pleased to announce our new and improved site.
Feel free to browse around
We welcome feedbacks so email us,
we'd like to hear from you.
ellanaminerals@gmail.com
Shipping Information

There are several ways to place your order.

Ordering Online

Using our shopping cart: As you browse our product pages, click the "buy now"link. A shopping cart will be automatically created for you. Click "back" button on your shopping cart to go back to the previous page. When you are done shopping, review the items in your shopping cart, make any necessary changes, and complete the ordering process.

Please indicate payment method you prefer.

Ordering by e-mail.

You may send your orders by email to ellanaminerals@gmail.com

Ordering by Phone

You may send your order via SMS to +63-918-945-4266 or call us at +63-2-9069067.

Our Guarantee and our Return Policy

We guarantee your satisfaction in all our products. If for any reason you are unhappy with your purchase, just return it in saleable condition (still in its original packaging) within 15 days for a full refund, excluding shipping.

Methods of Payment

You may send your payment in the following ways:

GCash (mobile 0906-513-8206)
Bank deposit/transfer (BPI, BDO, Metrobank, RCBC, Unionbank).
Credit Card (for pickup transactions only)
Paypal, in this case I will send you a Paypal Invoice in USD.

Shipping Information

All orders are shipped from Quezon City. For Metro Manila buyers, we send orders via Xend Express. For outside Metro Manila, we use Air21. For areas not covered by Air21, orders are sent via LBC.

Shipping Rates (minimum weight, up to 500 grams):

Metro Manila - Pesos 50
Luzon (area 1) - Pesos 85
Luzon (area 2) - Pesos 100
Visayas & Mindanao - Pesos 110
For heavier packages, I will send you applicable shipping rate with your invoice.

For International Orders

For international buyers, we send order via International Postal Registered Mail (for orders less than 1KG gross weight) and International Express Mail Service (for orders weighing 1KG & above).

We currently send order to the following countries: Australia, Austria, Brazil, Brunei, Canada, China, Cyprus, Denmark, Finland, France, Germany, Greece, Hong Kong, India, Indonesia, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Saudi Arabia, Singapore, Spain, Sweden, Switzerland, Taiwan, Thailand, UK, USA, UAE & Vietnam. If you do not see your country in the list above, please contact us at ellanaminerals@gmail.com.

You may use the shopping cart to place your order. We will send you a shipping quote with your Invoice. If you agree with the shipping rates, then we may proceed with your order.

You may send your payment via Paypal, wire transfer or Wester Union Money Transfer.

International Shipping Restrictions

We can only send packages up to 3KGs.

Questions and Comments

We'd like to hear from you. You can send questions about your orders to ellanaminerals@gmail.com